Software for Tourism and Leisure Businesses
A guest service, which goes beyond today’s standard service, is a key success factor of catering establishments.
Stay in Touch with Your Guests and Remember Your Unique Service
To stand out from a variety of restaurants and hotels with its operation, a simple service is no longer sufficient. The demands of the guests are constantly increasing. Increasingly, they use the internet to find out about the respective catering establishments, because today’s guest is more mobile and has a number of different choices. That is why you should regularly provide your guests with relevant news and score points with excellent guest care. The KundenMeister is used by numerous gastronomy companies, such as the Restaurant-Weingasthof Sattlerhof and the Vitalhotel Strobl, to send personalized newsletters. Thus, guests always know about current events and feel well informed of your business.
Ensure Optimal Management of Contact Information to Provide Exceptional Service
However, an individual and cordial guest address can only be guaranteed if you have enough knowledge about your customers. For this reason, the administration of guest data plays an increasingly important role. With the help of the KundenMeister, this can now be done easily and quickly. For example, restaurants and hotels use the CRM software for central contact management in order to be able to fulfill their wishes and needs in the best possible way. As a result, trust as well as satisfaction and loyalty of guests can be strengthened and further developed.