Customer portal

A completely new type
of self-service

Customer Portal Module KundenMeister CRM

Let your customers work for you while you do your work for customers. Sounds complicated? Not at all! Because with our customer portal you create a networked platform with which you can interactively design your customer service as well as your human resources, event management and many other areas.

Collect customer information

Learn something about your customers. By giving them a portal.

Regardless of your industry and whether you use the portal to manage customers, applicants or course participants, our self-service tool helps you to communicate more efficiently with your target groups, collect relevant information and stay on the ball.

You decide which fields your customers have to fill in, share important documents with them and make important data available at the touch of a button – from job advertisements and booked events to invoices and open support tickets.

Customer Portal Contact Data KundenMeister CRM
Promoting customer loyalty

Our software inspires you. Inspire your customers.

With new project information, up-selling offers or an outstanding after-sales service, you promote the dialogue with your customers and stay in touch with them.

You get to know their requirements better, can present new products and services in an appealing way and thus increase your chances of additional sales. Almost as if you could read every wish of your customers from their eyes.

Customer Portal Profile KundenMeister CRM
Digital customer loyalty rethought. With our customer portal, your target groups can centrally manage personal data, view purchased products, receive support or update application documents. You save time and money and also create the optimal basis for creating new offers in a targeted manner.
Access & security measures

So that customers entrust their data to you with security

Confidential and secure – with our customer portal, you and your customers have complete control over privacy.

On the one hand, our security features ensure that your customers, applicants or business partners can upload and access confidential documents securely. On the other hand, access controls and user rights allow you to define exactly who can view and edit which data and documents.

Customer Portal Documents KundenMeister CRM
Appropriate layout

Masterful disguised. In your design.

Featuring your logo and corporate colors, our customer portal adapts to your company’s branding, ensuring a seamless experience when moving from your website to our portal.

Not only does it make your customers feel they are in the right place, it also creates trust and strengthens the bond between the customer and the brand. And with a meaningful domain of your own, it also supports a targeted customer approach.

Customer Portal Login KundenMeister CRM

Benefits

With KundenMeister, successful and efficient communication with your customers is possible. Discover all key features and advantages.
Improved customer service
Additional distribution channel for products and services
Less manual e-mail correspondence
Shorter response times in customer service
75%
reduction of administrative expenses
Benefits