FAQ Bookings

Here you find the most important questions about the KundenMeister reservation system.

Training expenses

How much training is required for the reservation module?

You do not need to be a computer expert to use the Reservations Module. The system is clearly structured so that you can find what you are looking for quickly and easily. We assume that you will be able to use the reservation system after 20 minutes of telephone training.

Infrastructur

Which computer system is required for the reservation module?

You only need a normal internet access to work with the reservation module. It is not necessary to install your own software. If you have Internet access via your mobile phone, you can use the reservation system even when you are on the road. Only a standard browser is required for use. The reservation system is tested on Windows, Mac and Linux operating systems. Among others, various tests are carried out with Internet Explorer, Mozilla Firefox, Safari and Opera.

Data protection

What about data security?

Your data is safe with us. We regularly create backups, store on various servers and protect our systems with firewalls and special access controls. The reservation module runs as a cloud solution in a secure data center in Europe. This means that you don’t need your own server infrastructure and data security, availability and data backup is taken care of. This saves you a lot of time and money.

Integration

Can the reservation module also be integrated into my own website?

Yes, the reservation module can be integrated into any website without much effort. If you integrate the reservation module into your company website, your guests will see online when you have which rooms and packages available. Requests will be forwarded to you by e-mail. Your guests can also book directly on the website.

Adaptation

Can the reservation module be adapted to my needs?

The design of the reservation module can be adapted to your website. You also have the possibility to define different price categories and offer packages. If you also use our system KundenMeister®, you can send your guests a personalized newsletter. Based on the evaluations you can see at a glance how many recipients have read your e-mail and whether all e-mails could be delivered.

Costs

What does the reservation module cost?

Small businesses use the reservation module from just 7 euros per month. For each online booking 30 cents are charged. You can find more information under Prices.