Prices

Our module prices are structured in a way that you only pay for those modules that you actually use. The KundenMeister pricing model is therefore based on users (employees) who work with the solution. The prices are monthly rates.

Kontaktmodul
Contact management
Contact search & map
Import & Export
Groups, industries etc.
Flexible views & fields
Necessary for: all KundenMeister users
25
per
month/user
Further modules
26 Modules
Flexible module selection
All modules can be combined
Individually configurable
Cancellable monthly
Each module: € 10,- per month/user
10
per
month/user
Individual
Individual functions
Adapting to your processes
Module extension
New development of modules
Tailor-made solution
Necessary for: special work processes
Price
on
request

Support packages

Choose your individual
Support package

Small
Support by ticket, mail & phone
Remote Support (Teamviewer)
Response time to mails & tickets: 2 workdays
Support time per month: 1 Hour
100
per
month
Standard
Support by ticket, mail & phone
Remote Support (Teamviewer)
Response time to mails & tickets: 1 Workday
Support time per month: 2 Hours
400
per
month
Premium
Support by ticket, mail & phone
Remote Support (Teamviewer)
Response time to mails & tickets: 4 Hours
Support time per month: 5 Hours
1.000
per
month
Diamant
Support by ticket, mail & phone
Remote Support (Teamviewer)
Response time to mails & tickets: immediately
Support time per month: 10 Hours
Development hours for adjustments and extensions per month: 10 Hours
Fix contact person
2.500
per
month

We support you in a wide variety of questions relating to the KundenMeister.

Our support packages include help with system configuration as well as questions and support with individual extensions and the training of new employees.

You also benefit from regular updates. All innovations and system updates are immediately available to you in the KundenMeister. No manual updates are required.

In order to be able to take your individual needs into account in the best possible way, we have defined 4 support packages with different scope of services. Of course, you can upgrade or downgrade your package at any time (with a notice period of 1 month).

Without support contract

Without an active support contract, we will of course try to solve your challenges and offer you support. However, there may be longer waiting times in answering your request and solving your problem. For convenient and problem-free work, simply secure the right support package for you.

Price based on “time and material”

Basis Support
Support via ticket system, email and telephone
Costs according time and effort
100
per
hour