KundenMeister – the ideal tool for
retail and wholesale

Shorter product cycles, higher customer demands and increasing competition make it more difficult for retailers to sell products and provide optimal customer service. That is why our professional retail software combines comprehensive inventory management with an exclusive online shop and the digital management of customers, offers and invoices. The result is more efficient distribution processes and profitable, competitive companies in the retail sector.

Flexible processes – from the offer to the sale

Achieve sustainable growth with the KundenMeister for digital trade. We simplify your entire sales process and help you map the daily requirements and tasks of your retail business with a central system. From the submission of offers, through the management of customers, suppliers and products, to invoicing, we replace manual processes with the KundenMeister and instead bring them together digitally. You not only benefit from considerable cost and time savings, but also offer your customers excellent customer service thanks to the best information basis.

In addition to your stationary trade, your own shop system ensures additional sales and a successful entry into online business. Manage an unlimited number of products and variants, sell customizable vouchers and discover your potential thanks to automatic order evaluations.

Seamless warehouse management & functionalities

Especially in larger shops or trading companies with several locations, the management of stored items, their rapid reordering and the tracking of incoming and outgoing goods must work smoothly. That is why our online shop is directly linked to your inventory management system and enables a perfect interaction between sales, online trading and warehouse management.

Since each of our modules can be optimally adapted to your needs, every functionality, no matter how complex, is easy for us to handle. To name just a few examples: separate fields for capturing really important data for retail, all sorting and filtering options for your customers in the online shop, cross-selling options, individual price structures according to customer groups or discount scales, payment via conventional payment methods (credit card , Sofortüberweisung etc.) or via bonus systems and budget limits. And believe us – the list of possibilities with the KundenMeister for use in retail is endless.

Financial compliant system for invoices & daily income

Delivery notes and invoices can be generated and sent automatically at the push of a button based on incoming orders. In addition, there is of course a sophisticated dunning system that reminds your customers of open items and provides you with a clear evaluation of paid and unpaid invoices. In addition, you can use our receipt app to send invoices while you are out and about, thus fully fulfilling your obligations as a trading company with regard to cash registers and daily income.

No matter if baker, craftsman or hairdresser – with KundenMeiser nothing stands in the way of mobile trade. Best functions, only for your retail business:

  1. For business or on the go: Simple recording of daily income including automatic execution of daily, monthly or annual accounts
  2. Automated invoice after online purchase: Appears automatically in the predefined layout and can also handle subscriptions very well.
  3. Interfaces & export: We offer a corresponding invoice export for common third-party solutions such as BMD or SAP.
An indispensable tool for trading companies
The KundenMeister combines some of our business processes on just one platform. Whether contact management, sales management, finance, merchandise management, newsletter dispatch, seminar management or online shop – our employees have access to the tools from anywhere thanks to the cloud solution. The intuitive user interface facilitates digital customer care and enables efficient, individual work processes.
An indispensable tool for trading companies
An indispensable tool for trading companies

Advantages


  • More efficient handling of order and delivery processes
  • Complete overview of products and stocks
  • Additional sales channel thanks to the online shop
  • Reduction of the effort involved in preparing offers and invoices
  • Simple analysis of sales figures, best-seller products and much more.
  • Legally compliant recording of daily income via the cash register app
  • Sales increases through additional voucher sales
Hans-Peter Wolf
Hans-Peter Wolf
Hans-Peter Wolf
Head of sales & Authorised Signatory

Our contact person at CRM in retail is available to you at any time by phone or email. We would also be happy to make an appointment for an exclusive consultation or training session.


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