KundenMeister – the best place to organize your tourism operations

The KundenMeister combines the functionalities of a booking software for the simple management of reservations, with intelligent functions for better guest service and additional sales increases. The contact management as a basis also ensures first-class availability and fast, competent information. This gives you a great tool for professional CRM in tourism.

The perfect travel destination with just one click

Our CRM for the tourism industry comes up with an incredible reservation tool and, thanks to extensive options, ensures more direct bookings in your hotel, travel agency or holiday apartment. The system has a booking calendar that shows you and your guests directly on your website when rooms / hotels are available. Prices, minimum stays or arrival days come directly from the KundenMeister and can be flexibly maintained. This enables your guests to easily research and book travel destinations and accommodations online. And you benefit from a clear overview of all guests and bookings.

In addition to accommodation, do you also offer other services? Our tourism software is also ideally equipped for this. Half board, seminar rooms, sports facilities and many other additional supplements can be managed individually and billed the way you want. Speaking of billing – you can of course choose from various payment methods for our online bookings.

Travel and adventure vouchers for every occasion

Vouchers not only help your company to increase your sales, but are also an effective marketing tool to increase the level of awareness of your company, to win new customers and to build up regular customers.

With our software solution for tourism companies, you can easily establish voucher sales as an additional sales channel. Whether vouchers or coupons for certain services – your customers choose a suitable template online, personalise the voucher with a greeting message, pay online with the payment methods that you would like to provide and receive the voucher directly by e-mail as print@Home-Solution.

Guest care like you have never been able to offer before

We believe that excellent customer service goes far beyond the mere stay of your guests. That is why we have integrated newsletters and SMS marketing tools into our tourism solution in order to ensure a targeted customer approach and long-term customer relationships through competent service.

Whether it’s a new holiday offer, event announcement, reminder of the upcoming stay or news about the region, with us you will inspire your travel-loving customers with an impressive newsletter and address them with the right offers at the right time with the following functions:

  1. Contact groups & distribution lists: Do you prefer to travel by car or air? As a couple or as a family? All inclusive or camping? Or would you prefer a city trip to a beach vacation? No matter how, but with our filter system you can address your customers directly based on their interests.
  2. Personal data: If an offer is locally limited, send your newsletter directly to customers in this region. If your guests are mainly business customers, you can differentiate them based on their function and send them the appropriate holiday packages.
  3. Dispatch time & campaigns: Send your newsletter when your customers can best be reached. The automated dispatch ensures reliable delivery even in the evening or on weekends. With the help of campaigns, you can also plan a series of newsletters to ensure that no more offers are missed.
This software offers impressive opportunities for the tourism industry
With the KundenMeister we have the opportunity to inform guests and interested parties quickly and easily about new holiday and wellness offers at our hotel. Thanks to the personalization of newsletters and the extensive shop system, we can provide all our customers with news and enjoyable products.
This software offers impressive opportunities for the tourism industry
This software offers impressive opportunities for the tourism industry

Advantages


  • Higher booking rates and higher occupancy
  • Less commissions through direct bookings
  • Improved guest care
  • Easy management of rooms,equipment, etc.
  • Additional sales through voucher
  • Attractive presentation of new travel offers
Hans-Peter Wolf
Hans-Peter Wolf
Hans-Peter Wolf
Head of sales & Authorised Signatory

Our contact person for CRM in tourism is available to you at any time by phone or email. We would also be happy to make an appointment for an exclusive consultation or training session.


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