Tourism and leisure
Software for tourism and leisure businesses
A guest care, which goes beyond today’s standard service, is an essential success factor of catering businesses
Stay in touch with your guests and remind them of your unique service
In order to stand out from a multitude of restaurants and hotels with its operation, a simple service is no longer enough. The demands of the guests are constantly increasing. Increasingly, they inform themselves about the respective restaurants and hotels via the Internet, because today’s guest is more mobile and has a number of different options to choose from. This is precisely why you should regularly provide your guests with relevant news and thus score points with excellent guest care. The KundenMeister is used by numerous gastronomy businesses, such as the Restaurant-Weingasthof Sattlerhof and the Vitalhotel Strobl, to send out personalized newsletters. This way, guests always know about current events and offers and feel well informed about your business.
Ensure optimal management of contact information to provide exceptional service
However, an individual and cordial guest approach can only be guaranteed if you have sufficient knowledge about your customers. For this reason, the administration of guest data plays an increasingly important role. With the help of the KundenMeister, this can now be done easily and quickly. Restaurants and hotels use the CRM software for central contact management in order to fulfill the wishes and needs of their guests in the best possible way. As a result, the trust, satisfaction and loyalty of guests can be strengthened and further developed.